How soon will the test arrive?

If you order your test before midday on a Monday to Friday then your kit will be dispatched the same day. All our kits are sent out via Royal Mail first class post, so it should be with you within 1-2 working days.

When will I get my results?

We aim to deliver your results within 2 working days of your blood sample arriving at our lab.

How do I view my results?

When you buy your test, we will ask you to create an account with us during checkout. This will give you access to your own, secure health dashboard where you can view your results.

How secure is my data?

We have strict processes in place to ensure the protection of your data. Following GDPR the company also operates under tight legal rules about the sharing of data which ensures that data is only shared if it is crucial to the delivery of our service. For example, our doctors see customer results at the time of review, however, after review, access to results is withdrawn.

How do I find out my results are ready?

We keep you updated throughout the process by email and text message. We will let you know when your blood sample has arrived at our lab. Once the blood sample has been analysed one of our doctors will review your results. Once your results are ready, we will email you and send you a text message to let you know your results are ready for you to view in your health dashboard.

Does a doctor review my results?

We have a team of doctors and nurses who look at all results and will comment on any results that are outside of the normal range for your age.

Our expert

Professor Graeme L. Close

Nutrition Advisor

ASCC, PhD, rSEN, fBASES, fECSS

Find me on:

About Professor Graeme L. Close

A former professional Rugby League player, Graeme is now a Professor of Human Physiology at Liverpool John Moores University.

His research is focused on basic and applied sport nutrition where he has published ~175 papers and review articles. Graeme’s current research areas are the effects of Vitamin D and cannabidiol (CBD) on skeletal muscle function, the effects of weight-making on health and performance, and the metabolic and nutritional demands of elite rugby.

Graeme is accredited with BASES and SENr and is a fellow of both BASES and ECSS.

Graeme is currently the High Performance consultant to England Rugby and the Head of Performance Nutrition for The DP World Tour Golf. He has previously held roles with England Rugby, Pakistan Cricket, Everton, Aston Villa, West Bromwich Albion and Nottingham Forest football clubs, The Lawn Tennis Association, British Ski and Snowboard, Heavyweight boxing and many other elite sports people and organizations.

Graeme regularly appears on television (BBC Trust Me I’m a Dr, ITV Truth about food) and radio (BBC Radio 4, BBC Radio Merseyside) discussing nutrition for health and sports performance.