How soon will the test arrive?

If you order your test before midday on a Monday to Friday then your kit will be dispatched the same day. All our kits are sent out via Royal Mail first class post, so it should be with you within 1-2 working days.

When will I get my results?

We aim to deliver your results within 2 working days of your blood sample arriving at our lab.

How do I view my results?

When you buy your test, we will ask you to create an account with us during checkout. This will give you access to your own, secure health dashboard where you can view your results.

How secure is my data?

We have strict processes in place to ensure the protection of your data. Following GDPR the company also operates under tight legal rules about the sharing of data which ensures that data is only shared if it is crucial to the delivery of our service. For example, our doctors see customer results at the time of review, however, after review, access to results is withdrawn.

How do I find out my results are ready?

We keep you updated throughout the process by email and text message. We will let you know when your blood sample has arrived at our lab. Once the blood sample has been analysed one of our doctors will review your results. Once your results are ready, we will email you and send you a text message to let you know your results are ready for you to view in your health dashboard.

Does a doctor review my results?

We have a team of doctors and nurses who look at all results and will comment on any results that are outside of the normal range for your age.

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Offers Terms & Conditions

September Flash Sale

Offer valid on tests over £99. Ends midnight Sunday 28th September 2025. Applicable to mainland UK residents only. One use per customer. Cannot be used in conjunction with any other offer or existing subscriptions. We reserve the right to amend, extend, or withdraw this promotion at any time without prior notice. This offer is not available for partners. The discount does not apply to the cost of home phlebotomy appointments, clinic appointments or postage. If purchasing a subscription product, the 20% discount applies to the first order only. All subsequent subscription renewals will be charged at full price. Discount cannot be applied retrospectively or exchanged for cash.